We are delighted you’ve chosen to book a table at the Trattoria!
How to book
To confirm your reservation, you are required to enter the details of a credit card, debit card, or bank card as a guarantee. The reservation is confirmed only after receiving the “Reservation Confirmation” email.
If you do not receive the email, unfortunately the reservation was not successful and must be made again.
Reservation confirmation and guarantee
To confirm your reservation, you must provide credit card, debit card, or bank card details as a guarantee.
How to cancel or modify your reservation
You can modify or cancel your reservation free of charge until 5:00 p.m. on the day of your booking through:
– The button in the confirmation or reminder email
– By writing to trattoria@crakbrewery.com
Penalties for cancellation or no-show
If you need to change or cancel your reservation, please let us know as soon as possible, or at least by 5:00 p.m. on the day of your booking, to ensure good service for all our guests.
Please note:
– Cancellations or reductions in the number of guests after 5:00 p.m. on the same day will incur a €10 fee per person.
– No-shows or cancellations after the reservation time will incur a €30 fee per person.
– Delays of more than 15 minutes, if not communicated by replying to the confirmation email, will be considered a no-show.
Waiting list
If you cannot find availability for your desired date, we invite you to monitor the website. You can join the waiting list exclusively through the link below the calendar. You will be contacted only if a table becomes available.
We hope our booking system helps you start your experience at Trattoria da Crak in the best possible way.
1. What kind of dishes do you offer on your menu?
Our offering is based on plant-based cuisine, with a menu that follows the seasonality of ingredients. The menu you find online is updated close to service time, so we can offer only dishes prepared with fresh ingredients of the day.
2. Can I bring my dog to the restaurant?
Of course, dogs are welcome! Please specify it in the notes when booking so we can arrange a suitable space.
3. How can I request a high chair for my child?
Simply include the child in the total number of guests when booking and indicate the need for a high chair in the additional notes.
4. Where can I report any allergies or food intolerances?
You can communicate any special requirements in the “Notes” field during booking or by replying directly to the confirmation email.
5. What is the maximum capacity of a single table?
The largest table can accommodate up to 8 people.
Multiple tables booked for the same group will be managed separately.
6. How can I modify an existing reservation?
If you need to change the time or number of guests, contact us by replying to the confirmation email. To change the date, instead, you will need to cancel your current reservation and submit a new one.
7. I don’t have a credit card, how can I book?
To confirm a reservation, you must provide a credit card / debit card / prepaid card.
8. I’m celebrating a special occasion, what can I do for dessert?
You can request a candle on one of the desserts from our menu, or if you prefer to bring a cake from your trusted pastry shop, remember to bring the ingredient and allergen list and the receipt from the pastry shop. We will take care of cutting and serving it at the table at a cost of €2.00 per person.
9. Can I call you if I need information?
You can call us — we are able to answer the phone from Monday to Friday, from 9 a.m. to 6 p.m., when we are not busy with service. Otherwise, you can always write to us by email and we will reply as soon as possible during office hours.
10. I have a reservation and I’m running late, what should I do?
If we see that your reservation time has passed and you still haven’t arrived, before releasing the table we will call you to check where you are. Just remember to keep the phone number you used for the reservation close at hand, so we can reach you quickly if needed.